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Aleksandar Todorovic/

 Cancún's white sandy beaches and warm, crystal waters make it a paradise for all beach and water sports enthusiasts. Add a vibrant nightlife and the closeness to the breathtaking Mayan ruins and you have Mexico's most popular tourist hot spot. Caring for four million tourists yearly, it's hard to understand this beautiful resort was a sleepy fishing village just a few decades ago. Its colourful buzz and ancient traditions co-existing with ultra-modern developments enchant everyone, from backpackers to luxury travellers.


Mexican Peso 1 $ = 100 Centavos
USD are widely accepted in tourist areas.
Prices may be in USD or MX pesos.


General Emergency No 066


Novedades de Quintana Roo (Spanish)
Miami Herald Cancún Edition (English)


Hours are guidelines:
09.00 – 21.00 downtown
10.00 – 22.00 Hotel Zone
Shops & malls are usually open 7 days a week.
Small shops may close for siesta between 14.00 – 16.00




Cancún Convention Centre
Cancún center, First floor
Boulevard Kukulcan, Hotel Zone, KM 8

Phone: +52 998 881 2745

Opening Hours: Daily from 10am

The City

Cancún is naturally divided into two distinctive districts, the famous Hotel Zone (Zona Hoteléra) and the actual city of Cancún, known as Centró. The Hotel Zone, shaped like a narrow horseshoe and surrounded by 25 kilometers of pure white sandy beach, is linked to the city on the mainland via the four-lane Boulevard Kukulcán.

Caribbean landscape near Cancun, Mexico Lev Levin/

Do & See

Caring for four million tourists yearly, it's hard to understand this beautiful resort was a sleepy fishing village just a few decades ago. Cancún is best known as a family, sporting and wedding resort where you can chose your own pace and lifestyle to suit your frame of mind.

Andrea Izzotti/

Dolphinaris Cancún

Alex James Bramwell/



Isla Mujeres


Eco Parks and Tours

Shinya Suzuki/

Parque de las Palapas

Kirt Edblom/

Puerto Cancún

Dronepicr/Wikimedia Commons

Rotating Scenic Tower


Cancún Theatre & Mexican Folk Art Museum

Mikael Damkier/

Cancun Golf Club at Pok Ta Pok




Interactive Aquarium


Swim with Whale Sharks


Mexican cuisine is very versatile and best known for its intense and varied flavours, colourful decoration and variety of spices. Tacos, nachos and guacamole are only a small part of Cancún’s culinary repertoire beside the large palette of foreign cuisine. Whether you fancy a quick snack on the trot or a gourmet meal in stylish settings, Cancún has a fantastic selection of restaurants featuring dishes from all over the world.

Brent Hofacker/

La Destileria


La Dolce Vita

Joshua Resnick/

La Parrilla


La Palapa Belga

Barbara Neveu/

La Troje


Du Mexique by Sonya Grimond


Wazaaabi Sushi House


Peter's Restaurante

ngoc tran/

Bovino's Churrascaria


Puerto Madero

Playa del Carmen/

Casa Tequila


Senor Frog's




Home to some of the best coffee worldwide, Cancún’s café culture is somewhat different from that in most countries. Most people prefer to take their coffee inside with air conditioning rather than outdoors and because all bars double as cafés, ‘European style’ street cafés is a relatively new phenomenon but gaining fast in popularity.


Cafe Andrade


Cafe Antoinette


Cafe Nader


Cafe Con Gracia


Ah Cacao Chocolate Café

Bars & Nightlife

Whatever you are in the mood for, you will find it in Cancún. Shake your hips to Latin music, break it down to hip hop, pump it up to club music or enjoy an extraordinary cabaret show - Cancun has developed around tourism and won't fail to fulfill your expectations.


The City Nightclub Cancun

ARENA Creative/

Mambo Café





Maxim Blinkov/


Africa Studio/

Casa Tequila

Abir Anwar/

Senor Frog's

Roxana Gonzalez/

Crazy Hot Coyote

Mexico. Souvenir bench. Plate and mask. KKulikov/


Amidst the beaches, jungle and culture, Cancún also provides its visitors with every shopping experience imaginable, from flying salesmen and market stalls to boutiques and modern indoor and outdoor shopping malls. Cancún’s shops are as versatile and creative as its people and the privileged tax status of Cancún (10%) makes it popular for buying luxury items. You can still practice your bartering skills at the markets, although most shops have fixed prices. Mexico is the world’s number one exporter of cowboy boots and is also famous for its silverware, tequila, hot chili sauces and handcrafted pottery. Other popular souvenirs are vanilla essence, Aloe Vera products, blankets, and of course the famous Mexican sombreros.

Chad McDermott/

Down Town

PriceTravel pictures/

La Isla Shopping Village

Blend Images/

Plaza Las Americas

Helge V. Keitel/

Forum By The Sea


Las Plazas Outlet

Tropical lake Nichupte lagoon, Cancun, Mexico photopixel/

Tourist Information

Best Time To Visit

If you are looking to avoid holiday crowds and high prices, visit Cancún anytime from May to November, particularly in September and October. However, these two are also the rainiest months. If you prefer escaping the cold winter to relax in the sun, book your trip in December or January, the high season in Cancún.





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Tourist Tax

Nearly every commercial airline flying into Mexico now includes the Tourism Tax (known as DNI – Derecho No Inmigrante) in the price of each flight ticket. Request an itemised receipt from your tour agent or airline, where the DNI charge is normally listed, and present it at check-in and/or immigration in order to avoid double payment.

If, however, your airfare does not include this tax, or if you’ve been travelling by land, the tax will need to be paid separately. If you’re leaving Mexico by air, the easiest way to pay this tax will be at the check-in counter for your departing flight/the airport immigration office. Note that the tax can only be paid in cash, in USD, Mexican pesos or Sterling. The exact fee is subject to change; at the time of writing, it amounts to just under $30 per person.

If you are departing by land, you are still required to pay this tax, which can also be done at a bank. Note that those arriving by land and departing from Mexico within 7 days are exempt from paying the fee.
The DNI tax is not to be confused with the Mexican Airport Departure Tax, which will be automatically included with any flight ticket purchase, and will also appear on the itemised receipt.

Make sure to hold on to any receipts, slips or documents issued to you by Mexican immigration authorities throughout the entire trip.





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Visa exemption applies to citizens of all EU countries, most countries in the Americas, Australia, New Zealand, Japan, South Korea, and more. Both tourists and business visitors from these countries may stay in Mexico for up to 180 days. For Russian, Turkish and Ukrainian passport holders, electronic authorisation (SAE) is required, which then grants travellers from these countries the right of a single entry followed by a stay of up to 30 days. Please consult an official source/consulate in your home country for the latest information on visa requirements.
When travelling to Mexico, you will need to fill out a Forma Migratoria Múltiple (FMM), which is essentially a visitor’s permit for Mexico. All travellers are encouraged to do so online prior to travel, and present the printed out document upon entering the country.





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Cancún Airport International

Cancún Airport International (CUN) is Latin America's 4th busiest airport. Located outside the city of Cancún at KM 22 of the Cancún-Chetumal highway, the approximate transfer times to Cancún’s City or Hotel Zone is 20-30 mins. Buses, shuttles, private transfers, VIP vehicles, and Limousines are available for pickup and every terminal has a designated taxi service available. A public modern air-conditioned bus service to Cancún’s central bus station is available outside Terminal 2.

Address: Cancún Airport International, Cancún




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Public Transport

Cancún’s central bus station is located at the corner of Avenidas Tulum and Uxmal, offering excellent and regular connections to most touristic destinations. A regular shuttle transfer to Playa del Carmen leaves every 15-30 minutes. The frequent local bus service between the Hotel Zone and downtown (R-1 or R-2 buses) is quite efficient and runs 24 hours.

Buses stop on hand signal and would often leave before everyone is seated ; bus stops are marked with a blue and black sign with a picture of a bus.
You can buy tickets on board but don't forget to check your change before taking your seat.





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Taxis are a common mode of transport in Cancún and Mexico. Despite warnings to agree on a price before getting in, one should know that all taxi drivers belong to a syndicate and there is an official fixed price list split into various zones that all taxi drivers must carry (also available in all hotels). Taxis in the Hotel Zone are more expensive than downtown and a standing taxi always costs slightly more than one flagged down from the curb. One alternative is the Cancun Cab that serves all over Cancún.



Phone: +52 998 840 0321


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The postal service in Mexico is very slow and often not very reliable. Sending anything of importance or value is usually safer by courier service.

Cancún’s main post office is located in the city center where stamps or postcards can be found; mail boxes are red and easy to recognize.

Address: Sunyaxchen and Ave. Xel-Ha, Cancún


Phone: +52 998 884 1418


More Information: On Mercado 28, at the corner of the Avenue


There are two types of pharmacies in Mexico, the regular Farmacia and the Farmacia Similares. The former sells well-known brand medications whilst the latter sells cheaper, not-branded medicines. Prescriptions are generally not required for anything and most medicines are widely available. You can find a Farmacia on almost every corner within Cancún's downtown, with several located in the Hotel Zone. Many Farmacias are open 24 hours and have also a delivery service for a small surcharge.

Address: Boulevard Kukulkan 8, Zona Hotelera, Cancún


Phone: +52 998 883 0923


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Country code: +52
Area code for Cancún: 01998

Please note that not all international mobile phones will work in Mexico and it is therefore best to check with respective providers beforehand to ensure service.





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110 Volt. Hotels usually offer voltage converters for 220 Volt devices.





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